Membership Pause Request

We totally understand! Life can sometimes throw curveballs, and we hope this is just a temporary pause rather than a permanent one.

A few important things to keep in mind about this request:

This is NOT a termination request.

1. You have the flexibility to place your automatically recurring membership on pause for any of the following reasons; surgery, a serious medical problem, military duty,  childbirth/ post-partem, or an extended vacation. A pause is not automatic, it must be approved.
2. Membership pause requests must be submitted at least five business days before your next invoice date. Please note that all membership payments are non-refundable.
3. Membership pauses are capped at 90 days per calendar year and the minimum is for 2 weeks. Once your selected pause period ends, your account will automatically reactivate, and regular membership payments will resume. Your original agreement will be extended by the duration of the pause. If you decide to cancel your membership during the pause period, the standard 14 days cancellation notice outlined in your membership agreement will apply. If you wish to reactivate your membership after it has been cancelled, the membership rates in effect at the time of reactivation will apply (membership rates are subject to change).